The cold hard truth is, your team isn’t working every second of their day. Then, you need to calculate those metrics. First, you need to choose the productivity metrics that make sense for your business goals. Measuring productivity is a two-part process. How do you measure productivity, exactly? Thank you for your interest in RingCentral. 👀 Did you know 1 in 4 businesses are experiencing a decrease in productivity over the last few months? Learn more in our State of Hybrid Work report.
Unlike metrics that track sales figures and customer turnover (aka churn), productivity metrics measure activities like the planned-to-completed ratios for your tasks. The only way to truly know how productive your team is, is to track it using metrics. The article’s research shows the average company loses more than 20% of its productive capacity-that’s more than a day each week-to “organizational drag.” The structures and processes that are put in place by companies to keep things on track actually take up time and prevent people from getting things done.
If you don’t measure your team productivity, how will you ever know if they’re working as efficiently as you hope?Ī Harvard Business Review article argues that while most companies want to have maximum productivity, all too often teams are hit by organizational barriers 1. To achieve that productivity, though, you have to measure it.
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